Articles #What to Expect During an ISO 9001 External Audit

Implementing ISO 9001, the international standard for quality management systems (QMS), is a critical step for organizations aiming to ensure customer satisfaction, operational excellence, and continual improvement. One of the most significant milestones in this journey is the external audit, conducted by a third-party certification body. Understanding what to expect during this audit can help organizations prepare effectively and navigate the process with confidence.