Improving your quality assurance/control skills is essential to developing your skill set for quality testing, production and other business phases or processes. Commitment with respect to time is required to develop and improve on your skills in quality management.
The following well-researched industry books from industry expert with many years of experience in quality management, manufacturing and corporate training can assist you improve your skill sets in quality management, process & continuous improvement, waste management, value creation, team building & management etc.:
Process improvement is an ongoing effort to improve products, services, or processes. These efforts can seek small “incremental” improvement over time or “breakthrough” improvement all at once. Delivery (customer valued) processes are constantly evaluated and improved in the light of their efficiency, effectiveness and flexibility.
The goal of this book is to help the reader apply the various process improvement and quality management tools in their manufacturing, production and/or business processes by identifying, analyzing and improving existing business processes to optimize performance, meet best practice standards or simply improve quality and the user experience for customers and end-users.
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2.Total Quality Management: Principles & Practice for Organizational Effectiveness
This book presents Total Quality Management (TQM) as a term used to describe a management approach to quality improvement through the formulation and implementation of an organization’s quality policy and procedure in view to a long-term customer satisfaction. It stresses the fact that TQM is based on all members of an organization participating in improving processes, products, services and the working culture.
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3. The Lean Management Handbook: Complete Guide to Waste Elimination, Continual Improvement & Value Creation
Lean management is a long-term approach to work that seeks to systematically achieve incremental changes in processes in order to improve efficiency and quality.
This book, “The Lean Management Handbook” has been written to explain in details some time-tested principles, tools and techniques targeted to helping engineers, quality assurance/control professionals, business owners & leaders, managers of all levels etc. to drastically eliminate process waste, create more values and continually improve their overall operational processes.
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4. Building a High-Performing Team: Team Management Tools & Techniques
Team management refers to the ability of an individual or an organization to administer and coordinate a group of individuals to perform a task. Team management requires cooperative teamwork, communication, and objective setting and performance appraisals. It is the capability of individuals (team members and leaders) to identify and resolve problems and conflicts in a given team.
This publication explains the different communication skills in team leadership, the essence of integrity in team management, keys to developing high performing team, keys to identifying the team leader‘s strength, harnessing the creative potential of team members, different team members‘ role, discovering the unique talents of team members, techniques for selecting team members, the team development life cycle, theories of team motivation and facilitation. Also, evaluation techniques of team players performance, team management tools, team decision making tools, problem solving methodologies in team management and team members as change-makers are thoroughly discussed.
